PRIVACY POLICY

1. Who We Are

This privacy policy applies to the waitlist service operated by PVS Media and Nettl of Newark and Grantham, trading together as The Digital Accelerator. References to "we", "us", or "our" in this policy refer to PVS Media and Nettl of Newark and Grantham collectively.

PVS Media
The Old Malthouse, Springfield Rd, Grantham, NG31 7BG
Email: [email protected]
Phone: 01476 589817
Website: www.pvsmedia.co.uk

Nettl of Newark and Grantham
Website: www.nettl-newark-grantham.com

2. What Information We Collect

When you submit the waitlist form on this website, we collect the following personal information:

• Full name
• Business name
• Email address
• Phone number
• Your current challenges with your website or social media (free-text response)
• IP address and submission timestamp (collected automatically for security purposes)

We do not collect any payment information, sensitive personal data, or data from children under the age of 16.

3. How We Use Your Information

We use the information you provide solely for the following purposes:

• To add you to the waitlist for a free Website & Social Media Competitor Gap Review
• To contact you to schedule and deliver your free review
• To understand your business challenges so we can tailor the review to your needs
• To manage and administer the waitlist service

We will never sell, rent, or share your personal information with third parties for marketing purposes.

4. Legal Basis for Processing (GDPR)

We process your personal data under the following lawful bases as defined by the UK General Data Protection Regulation (UK GDPR):

• Consent — you have actively submitted the form and ticked the consent checkbox, indicating your agreement to be contacted regarding your free review.
• Legitimate interests — to administer the waitlist and deliver the service you have requested.

You may withdraw your consent at any time by contacting us at [email protected].

5. Where We Store Your Data

Your data is stored securely in the following systems:

• Our secure database — hosted on encrypted, access-controlled infrastructure
• Airtable — a cloud-based data management platform. Airtable is GDPR-compliant and processes data in accordance with their privacy policy.

All data is transmitted over encrypted HTTPS connections. We do not store your data in any unsecured or publicly accessible location.

6. How Long We Keep Your Data

We will retain your personal information for as long as necessary to deliver the free review service and for a reasonable period thereafter (no longer than 24 months), unless you request deletion sooner. After this period, your data will be securely deleted.

7. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

• Right of access — you can request a copy of the personal data we hold about you
• Right to rectification — you can ask us to correct inaccurate data
• Right to erasure — you can ask us to delete your data ("right to be forgotten")
• Right to restrict processing — you can ask us to limit how we use your data
• Right to data portability — you can request your data in a portable format
• Right to object — you can object to our processing of your data
• Right to withdraw consent — you can withdraw consent at any time

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

8. Cookies

This website uses only essential technical cookies required for the site to function correctly (such as session management). We do not use advertising cookies, tracking pixels, or third-party analytics cookies.

9. Third-Party Links

This website contains links to external websites including pvsmedia.co.uk, nettl-newark-grantham.com, and thedigitalaccelerator.co.uk. We are not responsible for the privacy practices of those sites and encourage you to review their individual privacy policies.

10. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated "last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this privacy policy or how we handle your personal data, please contact us: